Brenda McDermott, CPCU, SCLA, CIIP, SCLA, ARM, AIDA Inflation, supply chain issues, increased catastrophic losses from climate change, and higher and higher nuclear verdicts mean that insurance carriers are facing higher loss costs and loss ratios to their premium dollar. When that happens insurance carriers must look at opportunities to reduce the costs and expenses
By Brenda McDermott, CPCU, SCLA, CIIP, SCLA, ARM, AIDA Avoiding Bad Faith Judgements and Nuclear Verdicts: Lesson 1: In the Rainmaker the evil insurance company, Great Benefit denies a bone marrow transplant to the dying son of a policyholder. They denied coverage seven times for seven reasons. The first reason being that leukemia is a
by Linda A McCann, CPCU, AAI, CPIW Many of you don’t realize just how “powerful” your email can be! If you send an email to: The chance of your email being opened is about 99%. They know you; they know the agency or company you represent… you are their customer and therefore important to them!
By Jonel Thames Leake, CPCU, AAI, ASLI, CPIW, DAE, CLP As a member of the Board of Directors, I was thrilled that the Learning Management System (LMS) was released. I knew how much work had been put into it and I was confident that it would be a great learning platform for many individuals. As an
By Jonel Thames Leake, CPCU, ASLI, AAI, CPIW, DAE, CLP Due to the generous support of the Legacy foundation and the hard work of our education director, Region I recently received two grants to offer some virtual classes. To support our region, I volunteered to lead a few of the sessions. I didn’t expect to get
Reblogged with permission from Pathway, IAIP’s sponsor spotlight for April So, your dutifully nurtured lead has said “yes” to your offer. Hurray! The deal is done, and it’s time to celebrate with confetti and cupcakes, right? Well… not quite. New clients don’t stop shopping around just because they’ve chosen an insurance plan. They might renew
By Jonel Thames Leake, CPCU, AAI, ASLI, CPIW, DAE, CLP Like many people, I sometimes feel that my to-do list is 100 miles long and that I am not getting anything done. I can beat myself up because of the things I didn’t get done when I thought I should have. At the last meeting
By Brenda McDermott, CPCU, SCLA, CIIP, SCLA, ARM, AIDA Email etiquette. We’ve all heard that phrase before, right? So, what is email etiquette and why does it matter? In a world where more and more of our conversations are made by that faceless, emotionless form of communication that fills up our inboxes, it is even
The Today’s Insurance Professionals blog is driven by member-written content. Our goal is to have a new blog post every week. You’ve seen, and hopefully read, articles submitted by ‘The Top Three’ – Sue Quimby, Geraldine Plot and Jonel Thames Leake. But any member can submit a blog post. I hear you saying, “But I’m
By Geraldine Plott, CPCU, SCLA, FCLA, AIC, ARM, AIS, AINS, CIIP, DAE, CLP-A Over the last year several new buzzwords have been in the industry news – ‘quiet quitting’ and ‘quiet firing’. The newest is ‘quiet hiring’. Experts at Gartner (gartner.com) listed this trend as one of the top workforce predictions for 2023. According to those