By Geraldine Plott, CPCU, SCLA, FCLA, AIC, ARM, AIS, AINS, CIIP, DAE, CLP-A Over the last year several new buzzwords have been in the industry news – ‘quiet quitting’ and ‘quiet firing’. The newest is ‘quiet hiring’. Experts at Gartner (gartner.com) listed this trend as one of the top workforce predictions for 2023. According to those
Industry Trends
By Brenda McDermott, CPCU, SCLA, CIIP, SCLA, ARM, AIDA It’s time to saddle the elephant and ride it around the corporate boardroom with sparklers and a marching band. What elephant, you may ask? Ageism and age bias/discrimination. Just a few years ago corporate America was bemoaning the eminent knowledge drain facing the workforce when the
By Leslie Door Director of Research, Product Development, Risk & Regulatory Compliance Zephyr Insurance Company Every year weather disasters cause billions of dollars in damages. As climate change continues to affect weather patterns and cause more natural disasters and severe weather events, it is important for insureds to understand the different perils associated with these
Keri Herlong, CPCU, CIC, CRM, CISR, ACSR, AIM, CIIP, CLP, DAE, CRIS I had a conversation with a colleague recently who is a mentor to a newer employee at her company. The company has a well-developed training program, as well as having established mentors in place for each new hire. I’ll share a conversation between
by Pam Haakenson, CIIP, CLP, DAE Remember when paper, fax, USPS, and in person meetings were the way of doing business 30 years ago? Quoted something by hand? Not anymore! Doing business in the insurance world has evolved to digital: internet, email, texting, digital signatures, and Zoom meetings. Remember delivering a paper insurance policy, mailing
By Sue Quimby According to the National Flood Insurance Program (NFIP), floods are the #1 natural disaster in the United States, causing over $2.7 billion per year from 2000-2010. Since flood damage is excluded in most standard insurance policies, it is important that every insured consider adding flood coverage to their insurance portfolio. Understanding the
By Sue Quimby According to the National Fire Protection Association (NFPA), arson is the leading cause of fire property damage in the United States. There are over 500,000 fires set intentionally each year, resulting in over $2 billion in property damage. Insurance is intended for fortuitous events, not intentional acts. Knowing the causes and signs
By Robert H. Wilson It is safe to say that we do not know that which we do not know. However, intelligent people tend to recognize there are things they do not know, they just have not yet had the opportunity to learn what they have yet to know at some point. Or something like
By Keri Herlong Last year, my husband and I sold our home and moved to a new home. The “new” home is approximately the same age as our old home but needs extensive renovation. All the way from the driveway to the roof. When we moved nine months ago, I knew renovation would be a
By Robert H. Wilson Workers’ Compensation, as an industry, has a marketing problem. It is probably better described as a messaging problem. It has long been true that the industry has been broadly defined by the negative stories that find their way into local and national press publications and media outlets. We have been generally