By Keri Herlong, CPCU, CIC, CRM, CISR, ACSR, AIM, CIIP, CLP-A, DAE, CRIS The Education Task Force recently completed the brand-new Confidence While Communicating® Essentials course. We took the full ten-class CWC and condensed it to focus on presentation skills and developing a comfort level with speaking, rather than training to excel in a speech
