by Sue Quimby, CPCU, AU, CIC, CPIW, CLP, DAEMSO, Inc. In early 2023, artificial intelligence, “AI,” became a hot topic of discussion. AI, sometimes called machine learning, is made possible by having sufficient data to train the models that AI is based on. However, AI is not new–it has actually been around since the 1950s.
by Pam Haakenson, CIIP, CLP, DAE Remember when paper, fax, USPS, and in person meetings were the way of doing business 30 years ago? Quoted something by hand? Not anymore! Doing business in the insurance world has evolved to digital: internet, email, texting, digital signatures, and Zoom meetings. Remember delivering a paper insurance policy, mailing
When Paul Davis adopts new technology after careful scrutiny and testing, the company counts on that technology to make significant impacts. They expect it to speed project completion, for example. Or improve communications. They count on it to manage costs, advance partnerships or improve customer satisfaction. Rarely does a technology significantly improve all these areas
Cindy Prudhomme, AINS, CPIA, CIIP, CLP After a year of lockdown, adapting to the quarantine lifestyle, and learning that we really can do business without shaking hands or going out to lunch, I took a moment to reflect on the last year… how I came into it and how things worked out. When businesses shut