The auto insurance industry is competitive – and it’s becoming even more so. According to a recent Ipsos report,with rates on the rise, consumer loyalty is dropping as drivers increasingly shop around for the best combinationof coverage and price. To stay on top, insurance companies must find ways to maximize customer satisfactionwhile delivering value to

Do you know if what you are watching, hearing, or reading is real? In today’s era of AI generated content and deepfakes can you always trust what you see, hear, or read? Increasingly AI and algorithms are utilized to create and flood social media with content, images, and recordings geared towards stirring emotions and support

Life doesn’t pause when a car goes out of commission. As many of us know personally and professionally, a fender bender, unexpected breakdown or maintenance need can quickly disrupt daily routines. When an accident occurs, the way insurance providers respond can transform a stressful experience into lasting confidence and loyalty – more important than ever

By Brenda McDermott, CPCU, CLP, SCLA, CIIP, SCLA, ARM, AIDA, AIC Like many of you, when I was little, I dreamed of being an insurance professional … (ok sarcasm Sheldon). Like many of you, I never dreamed of an insurance career. When I was little, I wanted to be a ballerina or a princess. Unfortunately,

By Brenda Buck, CPCU, CIC, CPIW, CLP I think of my career as more than just a job with a paycheck. It is a major part of my life story. It is made up of skills, tools, relationships, experiences, challenges and rewards. My participation as an active member of IAIP and CPCU has provided me

In today’s digital age, non-profit organizations are increasingly vulnerable to cyberattacks. To protect themselves from potential financial losses and reputational damage, these organizations need to consider cyber liability insurance. This blog post will delve into the key aspects of cyber liability coverage, including first and third-party coverages, limits and deductibles, significant exclusions, and current statistics

By Dawn M. Fernandez, CAS, CLP Non-profit organizations often host events that involve the service or consumption of alcohol. To protect themselves from potential legal liabilities, these organizations need to understand the importance of liquor liability insurance. This blog post will delve into the differences between host liquor liability and liquor liability, special event coverage,

By Dawn M. Fernandez, CAS, CLP Non-profit organizations rely heavily on their employees and volunteers to carry out their missions. To protect these individuals and your organization, it’s essential to have the right insurance coverage in place. This blog post will delve into two critical coverages: workers’ compensation and employment liability insurance. Workers’ Compensation Insurance

Vickie Harmon, CMA, CIIP, CSCA, CLP-A You may have noticed this term popping up lately in our communications: micro-volunteering. In today’s world where time is often scarce and the demands on our time are greater than ever, traditional forms of volunteering may seem daunting. Long-term commitments, monthly meetings, and complex project requirements can be barriers