By Brenda McDermott, CPCU, SCLA, CIIP, SCLA, ARM, AIDA Email etiquette. We’ve all heard that phrase before, right? So, what is email etiquette and why does it matter? In a world where more and more of our conversations are made by that faceless, emotionless form of communication that fills up our inboxes, it is even

By Geraldine Plott, CPCU, SCLA, FCLA, AIC, ARM, AIS, AINS, CIIP, DAE, CLP-A Over the last year several new buzzwords have been in the industry news – ‘quiet quitting’ and ‘quiet firing’. The newest is ‘quiet hiring’. Experts at Gartner (gartner.com) listed this trend as one of the top workforce predictions for 2023. According to those

By Robert Tiger FCAS, MAAA “Imposter syndrome is the providence of the successful, of the high achievers, of the perfectionists. That’s the irony.” – Katie Hilton At some point, you may have asked yourself “what am I doing here?” Or thought “I don’t belong.” Or told yourself, “I’ll fake it until I make it.” You

By Keri Herlong, CPCU, CIC, CRM, CISR, ACSR, AIM, CIIP, CLP, DAE, CRIS If you’ve heard those words spoken from an IAIP podium and your name is the one that follows, you know how gratifying they can be. I have won several awards from IAIP, as well as submitted applications for association awards. The feeling

By Kathleen E. Schor, CPIW, FLMI While there are some that are born into the insurance industry because of other family members, I think most of you found yourselves taking a position in insurance basically because you needed a J O B.   For me it happened when one of my neighbors got a job

By Martin Beardeaux, CPCU, AIDA, ARM-E, AINS It’s not rocket science. We all grew up with the Golden Rule – treating others as one wants to be treated. This commonsense approach to treating others with respect and dignity has deep historical roots, in both religious and secular contexts. We’d like to think that we treat everyone

Brenda McDermott, CPCU, SCLA, ARM, AIDA, AIC, CIIP The accomplishments of so many talented athletes at the 2022 Winter Olympics have unfortunately been overshadowed by the alleged actions of one young skater who has been accused of cheating by testing positive for a banned substance. Adding to this allegation is the long history of her