I am a Claims Supervisor at EMC Insurance Companies. As a Claims Supervisor I supervise five claims adjusters of all levels nationwide, from mid-level adjusters to senior adjusters. My team handles general liability, construction defect and business auto claims for commercial businesses. I conduct monthly audits on my team’s claim files and regularly review all
today's insurance professionals
By Leslie Door Director of Research, Product Development, Risk & Regulatory Compliance Zephyr Insurance Company Every year weather disasters cause billions of dollars in damages. As climate change continues to affect weather patterns and cause more natural disasters and severe weather events, it is important for insureds to understand the different perils associated with these
Keri Herlong, CPCU, CIC, CRM, CISR, ACSR, AIM, CIIP, CLP, DAE, CRIS I had a conversation with a colleague recently who is a mentor to a newer employee at her company. The company has a well-developed training program, as well as having established mentors in place for each new hire. I’ll share a conversation between
by Pam Haakenson, CIIP, CLP, DAE Remember when paper, fax, USPS, and in person meetings were the way of doing business 30 years ago? Quoted something by hand? Not anymore! Doing business in the insurance world has evolved to digital: internet, email, texting, digital signatures, and Zoom meetings. Remember delivering a paper insurance policy, mailing
By Sue Quimby According to the National Fire Protection Association (NFPA), arson is the leading cause of fire property damage in the United States. There are over 500,000 fires set intentionally each year, resulting in over $2 billion in property damage. Insurance is intended for fortuitous events, not intentional acts. Knowing the causes and signs
by Sue C. Quimby, CPCU, AU, CIC, CPIW, DAE Having a roof over your head is one of life’s basic necessities. While essential, a roof can also be the cause of claims and problems. The roof is often the first defense against the elements, and a key to the structural integrity of the entire building.
Grant Hester, Founder & CEO of Linchpin Today’s insurance agencies – large and small – cannot afford to ignore the cybersecurity elephant in the room. The large volume of personal data that these agencies manage has made them prime targets for hackers, and if a breach occurs and client information becomes compromised, policyholders may be
by Jonel Thames Leake, CPCU, ASLI, AAI, CPIW, DAE Membership engagement is a term that we hear all the time in our association. It is considered so important that we have a task force dedicated to it. Have you ever wondered why? First of all, what is membership engagement? I found a definition that describes
“If you can’t fly, then run. If you can’t run, then walk. If you can’t walk, then crawl. But by all means, keep moving.” ~Martin Luther King, Jr. As I reflect on our journey to transformation, I recall those bumps and potholes along the way. I also recall how strong and determined we remained in
We are here to help you build your career. We are here to help you connect with other members and industry professionals. We would love to make that as easy as possible for you; and do as much of the work for you as we can! Doesn’t that sound good? The new IAIP blog was